Touring Solution

Online or on-site, this property touring ecosystem delivers what prospects want now.

Apartment Touring Platform

Conduct safe, flexible community tours

With changing market conditions and social norms, multifamily communities are approaching prospect tours much differently today. What hasn’t changed are prospects’ expectations of convenience and always-on service: Your properties need a way to step up to the challenge.

Video Call Tours

Increase the number of property tours and decrease sales cycle time with Video Call Tours. This is the first integrated virtual leasing solution that enables leasing agents to stage professional, live property tours through a 100% online experience. Unique technology offers a consistent, cost-effective and engaging way for agents to conduct virtual property tours. With built-in integrations, they can bring your community to life through branded content, interactive walk-throughs and stunning professional photography.

Showcase your properties

Video Call Tours allows agents to highlight the best features of your properties—floorplans, community amenities and leasing information—focusing on what matters most to each prospect. This thorough, personalized and contactless approach results in a personal connection with the prospect and increases the likelihood of closing leases quickly.

Watch this brief video to see how it works.

What’s in it for prospects

Self-scheduling calendar

Give your property website tour booking capabilities where prospects can book, cancel or reschedule tours in real time

  • Guest Cards are automatically created and synced with your PMS and CRM systems
  • Automatically generated emails are sent to prospects confirming tour appointments

Virtual rooms

Virtual rooms are pre-populated with content readily available for leasing agent use, taking advantage of your current available marketing materials

  • Gallery photos, 3D floor plans , video tours, and more
  • Agents can send links directly to prospects or share with multiple guests to view the call at the same time

Leasing Tablet with ID Document Validation

Convert more leases and reduce identity fraud risk with the RealPage® Leasing Tablet and ID Document Validation. This robust app allows on-site leasing agents to conduct property tours on the go. And now, with ID Document Validation, agents have the ability to validate prospect identities prior to touring, an important risk-reduction feature that integrates with your current lead management and property management system.

Powerful features. More flexibility.

RealPage Leasing Tablet enhances and streamlines property tours, giving your on-site team the freedom to interact with prospects while on tour.

Lease on the go

Leasing Tablet delivers real-time unit information including price and availability. Once a prospect is ready to apply, agents can submit the prospect information, generate the online application and let the prospect apply right from the tablet for a seamless transaction.

Get accurate prospect information

Agents can create new guest cards and amend existing ones from the tablet and sync in real time with OneSite® and ILM Lead Manager systems as well as create and email quotes directly from the device.

Use anywhere, online or off

No matter where leasing agents are on the property, they have access to the information they need online or offline. Without internet access, the app delivers an offline version of community information, availability, site plans and neighborhood information.

Showcase area amenities

Powered and maintained by Google®, the neighborhood widget loads an interactive map of the property’s surrounding area showing points of interest such as entertainment, food, nightlife spots, shops and services, and travel and transport.

Present to multiple prospects at once

Conduct tours and project content on a large screen TV via Apple TV AirPlay® providing a touchscreen experience that can be viewed by several prospects at the same time.

Reduce risk

Prospects and agents aren’t required to physically hand off proof of identity—all interactions take place via the prospects’ mobile phone, and validation results are available in just seconds (pass or fail) for a contactless experience.*

RealPage® Touring Solution

Created specifically for multifamily, the RealPage Touring Solution equips you with the options and technology you need to provide flexible and convenient touring options for prospects across multiple channels. Even better, it integrates with your existing solutions so it’s easy to get started. Perform critical leasing office functions digitally, increase prospect engagement, save costs and boost leasing conversion rates.

Find out how you can increase tours, convert more leases and reduce risk with RealPage Video Call Tours and Leasing Tablet with ID Document Verification.

*Not available for Illinois IDs