Touring Solution

Online or on-site, this property touring ecosystem delivers what prospects want now.

Apartment Touring Platform

Turbocharge your website into a new leasing experience, save costs and boost leasing conversion rates with the new On-Call Live Tours. Get Started .

RealPage® Touring Solution

Created specifically for multifamily, the RealPage Touring Solution equips you with the options and technology you need to provide flexible and convenient touring options for prospects virtually or on-site. Even better, it integrates with your existing websites, PMS and CRM solutions—so it’s easy to start increasing prospect engagement, saving costs and boosting leasing conversion rates.

On-Call Live Tours

Transform your existing website into a true touring and leasing solution—by pairing immersive and engaging content with a live agent. Prospects navigate a personalized, 100% online tour experience—supported by a Live Tour Guide, either from your staff or a RealPage agent—boosting leasing agent efficiency, reducing labor costs and staffing requirements, getting more tours, and closing more leases.

Improved Experience, Lower Costs

For prospects who want an exceptional touring option, On-Call Live Tours is the perfect solution—enabling prospects to navigate through a personalized online tour with high-quality 3D walkthroughs including floorplans, interactive site maps, drone video and professional photography. Plus, prospects can connect with a Live Tour Guide at the click of a button. This anytime, anywhere solution increases the likelihood of a signed lease without the prospect ever having to be on-site—while streamlining leasing agents’ time, allowing them to focus on resident retention efforts.

“In our industry, we used to hold the reins when it came to giving appointments and tours. Now those roles have swapped out and we are allowing more customers to dictate how and where we meet with them. Virtual tours technology helps us meet their needs.”

Kortney Balas
Vice President of Information Management, JVM Realty Corporation
Offer an exceptional touring experience with lower costs

Scheduled Video Tours

For properties who want to offer live, scheduled tours—while still increasing the number of tours and decreasing sales cycle time– Scheduled Video Tours fits the bill.

Purpose-built for multifamily, it enables your property leasing agents to conduct professional prospect tours through a fully digital video call experience. Agents have easy access to your property’s virtual content that brings your community to life, including branded content, interactive walkthroughs and stunning professional photography.

The included Self-Scheduling Calendar allows prospects to book and reschedule tours directly from any website, and guest cards from the tours are automatically synced with your PMS and CRM system.

Showcase your properties

Scheduled Video Tours allows agents to highlight the best features of your properties—floorplans, community amenities and leasing information—focusing on what matters most to each prospect. This thorough, personalized and contactless approach results in a deeper connection with the prospect and increases the likelihood of closing leases quickly.

What’s in it for prospects

Self-scheduling calendar

Give your property website tour booking capabilities where prospects can book, cancel or reschedule tours in real time

  • Guest Cards are automatically created and synced with your PMS and CRM systems
  • Automatically generated emails are sent to prospects confirming tour appointments

Virtual rooms

Virtual rooms are pre-populated with content readily available for leasing agent use, taking advantage of your current available marketing materials

  • Gallery photos, 3D floorplans , video tours, and more
  • Agents can send links directly to prospects or share with multiple guests to view the call at the same time

“I want us to be able to focus on really curating and fostering relationships with prospects. I think that starts with the first impression. With the Self-Scheduling Calendar, we are able to let the prospect have the authority to decide when they’d like to tour, so their first impression is that they have control.”

Shari Schaefer
Director of Marketing, Landmark Properties

On-Site Guided Tours With Leasing Tablet—Featuring ID Document Validation

Convert more leases and reduce identity fraud risk with the RealPage® Leasing Tablet and ID Document Validation. This robust app allows on-site leasing agents to conduct property tours on the go. And now, with ID Document Validation, agents have the ability to validate prospect identities prior to touring—an important risk-reduction feature that integrates with your current lead management and property management system.

Powerful features. More flexibility.

RealPage Leasing Tablet enhances and streamlines property tours, giving your on-site team the freedom to interact with prospects while on tour.

Lease on the go

Leasing Tablet delivers real-time unit information including price and availability. Once a prospect is ready to apply, agents can submit the prospect information, generate the online application and let the prospect apply right from the tablet for a seamless transaction.

Get accurate prospect information

Agents can create new guest cards and amend existing ones from the tablet and sync in real time with OneSite® and ILM Lead Manager systems as well as create and email quotes directly from the device.

Use anywhere, online or off

No matter where leasing agents are on the property, they have access to the information they need online or offline. Without internet access, the app delivers an offline version of community information, availability, site plans and neighborhood information.

Showcase area amenities

Powered and maintained by Google®, the neighborhood widget loads an interactive map of the property’s surrounding area showing points of interest such as entertainment, food, nightlife spots, shops and services, and travel and transport.

Present to multiple prospects at once

Conduct tours and project content on a large screen TV via Apple TV AirPlay® providing a touchscreen experience that can be viewed by several prospects at the same time.

Reduce risk

Prospects and agents aren’t required to physically hand off proof of identity—all interactions take place via the prospect’s mobile phone, and validation results are available in just seconds (pass or fail) for a contactless experience.*

Find out how you can increase tours, convert more leases and reduce risk with the RealPage Touring Solution.

*Not available for Illinois IDs