Resident Utility Payments
A Flexible Utility Payment Solution
When it comes to a utility payments solution, you need one that gives residents an easy, convenient way to pay, and you and your staff a secure, time-saving way to process payments. Our flexible resident utility payment solution offers multiple payment options, reduces payment processing time, and keeps all payments safe and secure.
Multiple Utility Payment Options
Our online payment solution provides residents with a convenient and easy way to view their current charges and pay rent and utilities electronically, increasing customer service. Our powerful electronic payments platform supports all major payment options. Residents can pay their utility bill via the web or mobile device, by ACH, credit card, check, eMoney Order or Tel IVR; and set up one time or recurring payments.
Faster Returns and Increased Collection Rates
With RealPage Payments, you get efficient and faster returns—up to a week faster in most cases. And because residents can access their accounts and pay anytime, from anywhere they are more likely to pay the full amount on time, which means increased collections for you.
Keep Staff Focused on Leasing
Electronic payment processing saves your site staff time by enabling the processing of checks in bulk or directly from resident ledgers. And because transactions are automatically posted to deposit or resident ledgers, your staff won’t need to spend valuable time re-entering the data.
Keep Utility Payments Safe and Secure
Our solution follows U.S. banking laws, credit card and payment industry regulations and guidelines. And because all payments are made through our resident portal, which supports 128-bit SSL encryption, you and residents can be confident in security as well.