Home Why Choose LeasingDesk? Customer Service

Customer Service

LeasingDesk delivers a turn-key solution that includes training of your site staff, program implementation, ongoing account support, and customer service for your residents.

Our community services include on-site and WebEx training sessions for your site staff, and detailed reports on the status of your residents’ insurance policies. LeasingDesk also works directly with residents to provide quotes, assist with policy purchases, and to manage claims processing. Residents can contact LeasingDesk via a web site that is co-branded with your community, or at our call center staffed with dedicated bi-lingual customer service agents.

It's simple. Once your site staff provides the new resident with the eRenterPlan brochure, we take it from there!


Community Services Resident Services
  • Complimentary resident brochures (English and Spanish)
  • Onsite and weekly WebEx training for site personnel
  • Policy compliance tracking and reporting
  • Automated generation of resident compliance notices
  • Co-branded, easy-to-use website
    • Get a quote
    • Purchase a policy
    • Make payments
  • Dedicated bi-lingual call center
    • Obtain a quote
    • Purchase a policy
    • Billing and reimbursement information
Call us Today 1-877-325-7243

For consumer information
CLICK HERE.

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New! What’s the risk to a property owner when a renter’s insurance policy lapses, and what can be done to limit exposure?

Download a free white paper on protecting your asset from the hidden risks of uninsured renters. Includes case studies and cost savings analysis.
How much can your portfolio save with a required renter’s insurance program?
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