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LeasingDesk
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SCREENING

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Frequently Asked Questions

Screening

Q: Why should I trust the results of LeasingDesk Applicant Screening?

A: RealPage has more than 20 years experience providing apartment managers with accurate and reliable rental recommendations. The advanced web-based technology and extensive security protocols deliver comprehensive real-time information that is accurate, secure, and confidential, helping property managers make profitable leasing decisions.

Q: How will LeasingDesk Applicant Screening accommodate the unique needs of my portfolio?

A: Our 5th generation proven empirical engine provides a single statistically derived score. Score thresholds can be set to meet the unique needs of each apartment community. Additionally, advanced scoring logic can be applied to filter out certain types of credit such as medical and student loan collections.

Q: Does the system comply with fair credit, fair housing, and other applicable laws?

A: Decisions are accurate, consistent, and automated. As a result, your fair housing discrimination exposure is significantly reduced. Furthermore, the RealPage support staff is trained and ready to meet all of its regulatory obligations outlined in fair credit laws.

Q: Do I need the applicant’s permission to run a criminal and sex offender search?

A: The rental application should include language stating that a criminal search will be run. When the applicant signs the application, permission will be granted. You may want to check with your own attorney to fully understand any local laws or regulations concerning the access and use of criminal records.

Renter's Insurance

Q: Is it Legal to Require Insurance?

A: Mandatory insurance is legal in most states. Before making any change to your lease, check with your attorney to see what federal, state, or local laws my be involved.

Q: Can I force residents in the middle of their lease term to have renter’s insurance?

A: No. You can only make renter’s insurance a requirement of residency for new leases, renewals, or month-to-month leases with thirty day notice.

Q: Can I force my residents to have "renter's insurance?"

A: You can not require your resident to insure their own belongings, but you can typically require them to carry liability insurance. The term "renter’s insurance" is a broadly used term. Technically, renter’s insurance covers both personal property and liability. It is important to limit your insurance requirement to "liability" insurance. LeasingDesk is unique in that it offers a liability only option for your residents, thus enabling you to require insurance as a condition of residency.

Q: Can my leasing agents sell renter’s insurance?

A: No. They are not licensed insurance agents. They can administer or handle the paperwork for a plan, but they can not sell. Making renter’s insurance a condition of residency removes the leasing agent from the selling process. Additionally, with LeasingDesk, the resident calls the underwriter directly with any questions regarding the plan, further removing your leasing agent from the sales process.

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Kip Zacharias Vice President Business Services,
Camden Property Trust

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