The Resident Technology Services team assists owners, managers, developers and general contractors to negotiate and design the best possible resident-facing services and technologies, while maximizing revenue opportunities and minimizing costs and liabilities.
With team managers averaging over 22 years of experience, the team has collectively assisted thousands of developments and communities in 42 states, the District of Columbia, Canada and the United Kingdom.
Henry Pye, Vice President
Henry Pye serves as the vice president of resident technology services for RealPage where he is responsible for managing the team’s efforts for all communities and developments. Prior to joining RealPage, Henry created and led the JPI resident solutions team, where he provided expertise and advice internally to JPI and to third-party owners and builders.
In 2002, 2006, 2010, & 2014 Broadband Properties Magazine included Henry in its quadrennial listing of the “Most Influential People in Real Estate & Technology. Henry received his Bachelor of Arts in political science from Duke University and his M.B.A. and Juris Doctor degrees from Southern Methodist University.
Steve Sadler, Director, Resident Technology Services
Steve is responsible for managing all of the resident technology services’ efforts for developments, including negotiations and design.
Steve brings 30+ years of telecommunications design and specification experience. Most recently, Steve was vice president of strategic business services (SBS) with Post Properties located in Atlanta, Ga., where he served the company for more than 14 years. The SBS team was responsible for ancillary services, utility billing and management, procurement, and Post’s trademark PostSmart structured wiring system design and support for Post’s portfolio. Prior to Post, Steve spent 16 years designing, specifying and estimating a wide variety of communications infrastructure networks, such as Broadband Local Area Networks, IBM Cabling Systems and commercial twisted pair cabling systems. Customers included Fortune 100 companies, Department of Defense, multi-site retail, and large manufacturing concerns.
Steve has served as co-chairman of the MDU Education Series at the annual Broadband Communities Magazine Summit for the past four years. He also serves on the Telecommunications Advisory Committee for the National Multihousing Council.
Terry Fulbright, Senior Manager of Development
Terry Fulbright is responsible for managing all voice, video and high-speed Internet access negotiations and other vendor relationships for developments.
Terry is a veteran ancillary services and apartment operations senior executive with more than 30 years of diverse experience in the multifamily industry. He previously served as vice president, director of ancillary services for UDR, Inc., where he administered UDR’s $4.7 million national ancillary income budget and was responsible for negotiating all new development and existing community telecommunication service provider agreements, including those for rooftop and cellular tower carriers, as well as those agreements for laundry services, vending services and electric and gas procurement in deregulated markets.
Terry has served on the advisory panel of Broadband Properties Magazine. In 2010, he was selected for the magazine’s MDU Hall of Fame and recognized as a Top 25 MDU Leader.
Mike Kolb, Senior Manager Design and Deployment
Mike Kolb is responsible for all onsite activities for developments and existing communities. This includes all onsite inspections, budgeting, proposals and submittal review and construction coordination.
Mike is a veteran contractor with more than 25 years of diverse experience with low voltage wiring and systems. Prior to joining RealPage, Mike served as president and co-founder of Cautela Solutions, working with single family and multifamily developers, owners, providers and general contractors on low-voltage structured writing and wireless solutions. Before that, he was an overbuild specialist at Connexion Technologies where he was responsible for projects in the central United States. Mike also held sales and management positions at Automated Network Solutions, MDU Systems, Suntech Systems and Wild Goose Cable. He is a well-known speaker and industry leader.
John LaBelle, Senior Manager Student Living
John Labelle is responsible for managing all voice, video and high-speed Internet access negotiations and other vendor relationships for student living developments and communities.
John brings to RealPage 15 years of IT expertise, as well as 10 years of industry experience as the director of residential technology for Peak Campus Management and Place Properties. He worked very closely with all of the top national providers of bulk Internet and video services and provided his technical expertise to many owners and developers of student communities. John performed technical due diligence visits for numerous owners and is intimately familiar with the detailed “do’s and don’ts” of how to properly provide and manage bulk services to today’s college student.
Lynde Dion, Project and Team Manager
Lynde Dion is responsible for internal project management and operations for all resident technology products and services. Acting as a liaison between the client and the team, Lynde provides the client with their specific requests, including (but not limited to) engagement pricing, professional service agreements and billing as project milestones are met and completed.
Lynde has been with RealPage since 2007, and has worked very closely with many property management companies, owners and developers in a project management capacity since joining the company. Lynde brings a wealth of experience to the group from an operational management and account management background.