Desktop and Technical Support
Providing desktop support to your ever-changing property staff is expensive and time-consuming, and can be inconsistent across your properties. RealPage Technology as a Service (TaaS) has an entire team, dedicated to providing world-class Desktop Support and delivering value to your business through active account management. Each client is assigned a dedicated Technical Account Manager and one or more desktop support technicians, so you can have an accountability partner who is committed to adding value to your business.
Control Licensing Costs with Remote Desktop Services (RDS)
RealPage TaaS RDS provides a predictable and branded end-user experience from anywhere. Because RDS is TaaS-based, users can access their personal files and desktop configurations on any computer with Internet access, making them productive from anywhere.
RealPage will work with you to create security profiles or “packages”, giving you control to determine which applications, features, or web sites are available to users in each profile. Profile packages enable you to standardize roles, control licensing costs and provisioning, as well as to provide a consistently branded end-user experience across your organization.