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Data Access Authorization Form

Please understand that program related data repair services are not included in the RealPage license agreement. As a result, if this issue is determined to be non-program related, you may be billed at the rate of $2.50 per minute, with a $150.00 (1 hour) minimum charge. A billable data repair is defined as any repair in which the damage was caused by user or hardware error. In addition, any repair that the customer can correct but chooses to authorize RealPage Data Repair Technicians to complete will be billable.

optional field Investigation
optional field Data Repair
optional field Data Fix
optional field Teletraining

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Property Account


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State
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Property Contact
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Management Company


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City
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State
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Phone
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PMC Contact
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Product Information


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Version
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Property Code
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Communication Software

optional field E-mail
optional field None (sending backup)
optional field PCAnywhere

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PCAnywhere Password
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Bill to
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1000 characters left.

By submitting this authorization, you are hereby acknowledging that RealPage may view and make the necessary changes to your data to address the issue being experienced. Further, if this is defined as a billable data repair, you will be subject to service charges as detailed above.

Note: For AOI and Rent Roll data repairs, the projected turnaround time is 48 hours; however, depending upon the nature of the repair, it could exceed 48 hours.

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