Propertyware Sessions at RealWorld

We’ve carved out a special section of the 2013 RealWorld User Conference just for Propertyware users with an exclusive Propertyware education track. You still have access to all RealWorld evening social events, Hall of Solutions and the opportunity to mingle with more than 1000 rental housing professionals from both the single-family and multifamily markets.  See the full RealWorld schedule.

Make Better Business Decisions with Reports and Dashboards
Monday, July 15, 2013
2:00 P.M. to 3:00 P.M.

Propertyware offers a variety of standard reports and dashboards, as well as the option to customize for your business needs. Join us for a detailed discussion and review of how to get the visibility you need to make better business decisions, from marketing to accounting. Check out some of the popular customizations customers utilize and learn how to create, filter and analyze your data.
RealPage Presenters: Megan Stewart, Sales Engineer; Mary Baez, Sales Engineer

How to Survive a Department of Real Estate (DRE) Audit
Monday, July 15, 2013
2:00 P.M. to 3:00 P.M.

Join Propertyware experts and a customer as they share their experiences in working through a DRE audit and actually surviving it! You’ll learn what tools in Propertyware can help you easily maneuver an audit and ensure your documentation is up to date and accurate. We will also review best practices for things like managing your own business income in Propertyware, management fee income, sales commissions, mark-ups on vendor bills and overall business structure and process.
RealPage Presenter: Terri Donovan, Product Manager
Guest Presenter: Daren Roberts, Managing Broker, New Age Real Estate, LLC

Propertyware Marketing Boot Camp
Monday, July 15, 2013
4:15 P.M. to 5:15 P.M.

Join the Propertyware marketing pros for a boot camp focused on helping you drive and convert more prospects into customers by leveraging the native marketing functionality within Propertyware. This session will review the Marketing interface in Propertyware, how to publish a property, manage prospects through to conversion, the tenant application process, call tracking, campaigns and more. We’ll also focus on how to generate and read custom reports to gain visibility into your marketing efforts.
RealPage Presenters: Spencer Wood, Digital Advertising Account Executive; Mary Baez, Sales Engineer

10 Things I Hate About Accounting
Monday, July 15, 2013
4:15 P.M. to 5:15 P.M.

Accounting. Many squirm at the sound of the word, but it doesn’t have to be so painful. Join our expert accounting team to learn tips and tricks for making the accounting process a little easier to swallow. We’ll review certain accounting features within the Propertyware accounting platform that can save you time, headaches and mistakes.
RealPage Presenter: Brandon Peugh, Propertyware Trainer; Megan Stewart, Sales Engineer

Reading the Lease Ledger
Tuesday, July 16, 2013
8:00 A.M. to 9:00 A.M.

Becoming efficient at reading, editing, and adjusting the lease ledger can make your life so much easier.  Most revenue in Propertyware starts at the Lease Ledger.  From there, funds will flow to the Owner and then to the Management Company.  Join us and get a better understanding of the tenant Lease Ledger and how to make it a major asset for you and your Management Company. We will cover late fees, editing payments and charges, NSFs and beyond.
RealPage Presenters: Terri Donovan, Product Manager; Brandon Peugh, Propertyware Trainer
Guest Presenter: Kevin Hommel, Director of Finance & Administration, Premier Property Management Group

The Art of Communication: Customer Portals
Tuesday, July 16, 2013
8:00 A.M. to 9:00 A.M.

Explore how to enhance your customer service and also reduce those nagging phone calls or emails to the office. Are you utilizing every aspect of the Tenant and Owner Portals to ensure your customers have 24/7 self-service and access to information? Hear from our panel of property managers on how they are utilizing the portals to save time, provide visibility and keep their customers happy.
RealPage Presenter: Matt Nicholson, Trainer
Guest Presenters: David Boudreau, Manager, Fairway Square; Chris Turner, Broker/Owner, Turner Properties

Developing an Effective Training Program for Employees
Tuesday, July 16, 2013
10:45 A.M. to 11:45 A.M.

The right ingredients are critical for business success, and one of the most important ingredients is your staff. Learn how to arm them with the knowledge and skills they need to be more productive, efficient and contribute to the bottom line. Discover tips for training your employees on basic daily functions within Propertyware and learn where to access training materials.
RealPage Presenter: Matt Nicholson, Trainer

Introduction to Inspections
Tuesday, July 16, 2013
10:45 A.M. to 11:45 A.M.

Last year we gave you a sneak peek of the new Inspections product. This year you’ll get to review all the benefits, tools and insider tips. Explore how to make the most out of this solution and how to get your Inspection staff on board with this new tool, both out in the field and in the office. Check out the latest updates to the Mobile Inspections app and get a chance to voice your feedback.
RealPage Presenter: Terri Donovan, Product Manager
Guest Presenters: Kit Garren, President & CEO, TonsofRentals.com; Eric Wetherington, Director/Broker, Carolina One

Building Workflow in Propertyware
Tuesday, July 16, 2013
1:45 P.M. to 2:45 P.M.

Propertyware provides one of the most flexible tools in the marketplace. This flexibility allows you to create workflows and processes in the application that are specific to your unique business. In this session we will identify the key features that can be used to create unique workflows.  We will also share several examples of how other customers are building and customizing workflows to meet the needs of their business, including custom fields, automated reports, tasks, user permissions and more.
RealPage Presenter: Terri Donovan, Product Manager
Guest Presenters: Eric Blevins, Director of Rental Property Division, Trend Management Solutions, Inc.; Deb Newell, Broker/Owner, Real-Time Leasing; James Wagley, COO/CFO, Real-Time Leasing; Eric Wetherington, Director/Broker, Carolina One

Is Your Competition Beating You in SEO?
Tuesday, July 16, 2013
1:45 P.M. to 2:45 P.M.

So you’ve optimized your website for keywords, built up your links, and carefully constructed your website with engaging content. But your competition still might be beating you out in the search engines. Join our Search Engine Optimization (SEO) expert for a look at tactics to ensure your website is designed to convert new business and get the best rating possible.
RealPage Presenters: Martin Marinov, Product Manager; Spencer Wood, Digital Advertising Account Executive
Guest Presenters: Nathan Garrett, Owner/Managing Broker, Home Finders Leasing and Management, Inc.; Luke Westerfield, Owner/Property Manager, Home Finders Leasing and Management, Inc.

Subject to change at any time and without notice.