Corporate and Site Operations

People, Process and Technology
Monday, July 21, 2014 | 10:00 A.M. to 11:15 A.M.

Spend management is like a puzzle. Multiple pieces need to fit together to ensure the operational needs and financial interests of any organization are met. Join us to take a closer look at the key components of a structured spend management solution. Understand how critical people and resources are to your efforts by bringing execution resources to the table. Learn how incorporating processes and best practices into your infrastructure provides structure and guidance to your site staff affording them more time to focus on their priorities. Let’s not overlook the vital role of technology as the mechanism that ensures your policies and partnerships are protected.
RealPage Presenter: Jennifer Lester, Vice President, Vendor Management; Jennifer Lister, Director, Strategic Purchasing Advisory Services

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Learning Objectives: The audience will leave this session with an understanding of a structured spend management solution, including the critical role of execution resources, best practices and the mechanism to ensure purchasing policies and partnerships are protected.
Prerequisites: None
Level: Intermediate
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

Resident Screening Is More than Credit and Criminal
Monday, July 21, 2014 | 10:00 A.M. to 11:15 A.M.

All too often your site staff is relying on just credit scores and basic criminal background checks. This type of bare bones resident screening leaves a lot of the decision up to the leasing staff, which can put you in danger of FHA violations, and allow bad renters into your property while turning away possible good paying renters. Our RealPage Screening experts will discuss how using screening can help maintain higher occupancy while balancing risk to revenue with rental history, criminal classification and more. We’ll also introduce the NEW Credit Optimizer designed to monitor your property’s availability by bedroom type and adjust your lower screening thresholds automatically to allow the right applicant at the right time paying the right rent based on risk.
RealPage Presenter: Lance Ivy, Director, Client Success; Ed Tonarelli, Vice President, Market Development, LeasingDesk

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Learning Objectives: Participants will hear how using a Screening program can mitigate risks and improve NOI. They will also learn how using Credit Optimizer in conjunction with Screening can reduce vacancy loss.
Prerequisites: None
Level: All
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

Drive Profitability with Improved Visibility Into Your Utility Data
Monday, July 21, 2014 | 2:00 P.M. to 3:15 P.M.

Learn how Velocity’s enterprise solutions exploit the valuable data you already have to uncover hidden secrets about your property and your utility providers. Use this information to drive savings and improve NOI.
RealPage Presenter: Amye Baker, Vice President, Velocity; Dan Gaddis, Director, Sustainability and Energy Management; Danny Ward, Market Development, Velocity
Guest Presenter: Taylor Leach, CEO, eConserve Water Conservation Solutions; Colleen Moore, Water Management Expert, HydroPoint Data Systems, Inc.; Rae Schnabel, Special Projects Coordinator, Maxus Properties

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Learning Objectives: Participants will hear about the technology available to improve visibility of energy and water expenses, receive a detailed analysis of the processes used, and learn about tools and methods that can be used to reduce consumption and save money/increase revenue.
Prerequisites: None
Advanced Preparation: None
CEU/SPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

Supercharge Your Maintenance Team & Onsite Staff
Monday, July 21, 2014 | 2:00 P.M. to 3:15 P.M.

Discover the secrets to keeping your technicians in the field and onsite staff focused on leasing for maximum workforce optimization. Learn how you can supercharge maintenance team productivity with a mobile tool that enables them to receive work assignments, document their activities and complete service requests—all from the field. See how integration between your facilities and purchasing systems allows yours site staff to quickly and easily manage inventory and order supplies, so they can stay focused on leasing activities. We’ll close the session with best practices for measuring performance, establishing standards and managing the condition of your property assets.
RealPage Presenter: Deepak Bhasin, Vice President, Product Development; Bob Ishikawa, Product Manager
Guest Presenter: Dana D’Alessio, IT Project Manager, UDR

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Learning Objectives: Participants can learn the ways in which mobile technology and an integrated facilities and purchasing solution can increase technician and staff productivity.
Prerequisites: None
Level: Beginner
Advanced Preparation: None
CEU/SPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

Accelerate Outperformance with Business Intelligence & Performance Analytics
Monday, July 21, 2014 | 2:00 P.M. to 3:15 P.M.

Certainly the buzz in any industry today, Business Intelligence presents the opportunity to promptly and proactively improve asset performance through real time cross platform transparency, including internal and external benchmarking. Join industry Business Intelligence experts and those leveraging RealPage’s BI tools and learn the Top 5 BI techniques to accelerate outperformance.
RealPage Presenter: Keith Dunkin, Senior Vice President, YieldStar; Rich Hughes, Vice President, Strategic Revenue Systems; Alison Stump, Director

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Learning Objectives: Participants can learn how Business Intelligence, coupled with Performance Analytics, can enhance the performance of their property. They’ll also hear about the basic concepts and benefits gained from these two tools.
Prerequisites: None
Level: All
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

OneSite Leasing & Rents: Top Ten FAQs and Best Practices
Tuesday, July 22, 2014 | 8:00 A.M. to 9:15 A.M.

Join us for this informative and interactive session as we provide you with answers and best practices to solve the top 10 most frequently asked questions regarding OneSite Leasing & Rents. If your question isn’t covered, no problem, we’ll save some time for any burning Leasing & Rents questions the audience has.
RealPage Presenter: John Politis, Senior Consultant, Consulting and Training
Guest Presenter: Jeanne Daniels, Director of Business Applications, Richman Property Services, Inc.

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Learning Objectives: Attendees will hear best practices to solve the top 10 most frequently asked questions regarding OneSite Leasing & Rents, including working with transactions, working with letters and notices and documenting files.
Prerequisites: None
Level: Beginner
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

Customizing Forms in OneSite Document Management
Tuesday, July 22, 2014 | 8:00 A.M. to 9:15 A.M.

Have you ever needed to customize a form in OneSite Document Management but didn’t know where to start? This session will show you how to customize your forms and Blue Moon standard forms by working with OneSite custom merge fields. We will create new forms and update existing forms that are in the Forms library and in packets. We will see how to troubleshoot common errors with forms that do not generate properly. We will also review Blue Moon merge fields and learn how to change the default mapping of those fields with OneSite merge fields.
RealPage Presenter: Stephanie Markham, Product Manager, OneSite Document Management
Guest Presenter: Vickie Patton, Manager Operations, Greystar; Kim Solis, Business Systems Analyst, Greystar

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Learning Objectives: Participants will learn how to use OneSite and Blue Moon merge fields to customize their forms, and troubleshoot errors with forms that fail to generate properly.
Prerequisites: Basic knowledge of OneSite Leasing & Rents Conventional and Document Management.
Level: Beginner
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

Beyond Compliance-The Next Generation in Vendor Credentialing
Tuesday, July 22, 2014 | 8:00 A.M. to 9:15 A.M.

Come learn about the hottest new trend in vendor compliance – configurable workflow technology. Outsourcing vendor credentialing has proven to be an effective way to achieve compliance. However, property managers and owners are quickly realizing that vendor credentialing is also a powerful information management and process improvement tool as well. Our panelists will show you how your company can take your vendor credentialing strategies BEYOND COMPLIANCE to capture operational benefits. They will walk you through how vendor credentialing software can be configured to your unique processes and strategies to enable better risk mitigation, process improvement and greater enterprise wide controls. Even if you are a Compliance Depot client, you will not want to miss this session. Come see what is new!
RealPage Presenter: David Cook, Vice President, Scott Greenough, Director, Implementation, Suzanne Lovelace, Vice President, Stephen Tinkle, Director, Product Development

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Learning Objectives: The audience will leave this session with an understanding of best practices in vendor management, including the critical role of automated workflow tools as the mechanism to ensure compliance and drive operational efficiencies.
Prerequisites: None
Level: Intermediate
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

RealPage Cloud Overview: Solutions, Support and Hosting for the Multifamily Industry
Tuesday, July 22, 2014 | 8:00 A.M. to 9:15 A.M.

What if you could reduce your IT costs, while still maintaining an enterprise-class infrastructure that provided you with optimal levels of capacity for your business? Attend this session and see how the RealPage Cloud can help you do just this! Learn how to reduce your IT costs while improving your profitability and operational efficiency with our cloud computing solutions and services. We’ll discuss everything from cloud storage and email to desktop support and technical purchasing. Additionally, see how you can protect your business from natural disasters or system failures with the RealPage Cloud.
RealPage Presenter: Chris Cranfill, Director, Client Success, Cloud Services; Jason Girardi, Sales Representative, Cloud Services; Ty Mallard, Vice President, General Manager, Cloud Services

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Learning Objectives: Attendees will learn how the RealPage Cloud can help increase communication and drive efficiencies across their company no matter the size. The session will demo some of the latest products being deployed and supported by the RealPage Cloud including Virtual Desktops and Thin Computing, Microsoft Lync, and Microsoft SharePoint.
Prerequisites: None
Level: Beginner
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

4 Ways to Maximize Resident Adoption of Mandatory Renter’s Insurance
Tuesday, July 22, 2014 | 10:45 A.M. to 12:00 P.M.

Have you ever had a resident cause damage to your property and they were not insured? Unfortunately, mandatory renter’s insurance doesn’t guarantee that residents will keep their policies active while living at your apartment community. In fact, 30% of third-party renter’s insurance policies are cancelled within lease term and an average community has no proof of insurance for 19% of its occupied units. Join us for an in depth discussion about how to get the best protection through maximum compliance from your residents.
RealPage Presenter: Mike Kessler, Director, Market Development, LeasingDesk; Tiffany McNeil, Vice President, Market Development
Guest Presenter: Allyson Andrews, Director of Information Systems, Carter Haston; Julie Johnson, Vice President and Director, DK Living

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Learning Objectives: Participants will learn techniques and digital marketing strategies to help increase adoption of renter’s insurance, transfer risk to renters and monitor compliance.
Prerequisites: None
Level: All
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

RealPage Client Portal – Everything You Need at Your Fingertips
Tuesday, July 22, 2014 | 10:45 A.M. to 12:00 P.M.

Join us to learn how you can accelerate the connected partnership with RealPage through the Client Portal! Client Portal is the ultimate self-service destination, where you can be in touch with RealPage 24/7. In this session we will walk you through how to join the community of thought leaders in our industry to submit product ideas and interact with RealPage Product Managers, submit requests for support, subscribe to announcement and alerts, access Release Notes, manage account information and contacts, easily view invoices, credits and billing alerts, make online payments and so much more.
RealPage Presenter: Carissa Venuto, Director, Business Relationship Management

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Learning Objectives: Attendees can gain an understanding on how the RealPage Client Portal can be utilized to stay informed and maximum efficiencies.
Prerequisites: None
Level: All
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

Beyond “Green”: Discovering Energy Management Projects That Bring In The Green
Tuesday, July 22, 2014 | 1:45 P.M. to 3:00 P.M.

Are the returns really as good as you hear about? Discover the secrets that will help you better understand which projects to choose and how to manage them so they provide substantial financial returns for your owners and investors.
RealPage Presenter: Dan Gaddis, Director, Sustainability and Energy Management
Guest Presenter: Lori Reeves, Vice President, Strategic Business Services, Forest City Residential; Cali Ritter, Application Solutions Manager, CWS Apartment Homes, LLC; Rae Schnabel, Special Projects Coordinator, Maxus Properties

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Learning Objectives: Attendees will gain an understanding about how to determine and start energy management projects, how to forecast the ROI of these projects and possible ways to finance them.
Prerequisites: None
Level: All
Advanced Preparation: None
CEU/CPU: CEU: 1; CPE 1; Specialized Knowledge and Applications

Subject to change at any time and without notice.