More Time with Residents

OneSite Leasing & Rents Military Housing provides a single, efficient user interface that minimizes data entry and simplifies navigation—giving you more time to serve your residents. The automated update of the annual Basic Allowance for Housing (BAH) rates and robust custom reporting capabilities mean that site personnel no longer have to manually update tables or accumulate vital operational metrics. And you’re always collecting the correct BAH every month.

Market data shows that more than 70% of all home searches begin online. Service members can access Resident Portals to browse floor plans, apply and lease online. No longer will site staff have to re-enter data from paper applications into the system. Additionally, you can use the Contact Center as an extension to your leasing office to answer phone calls while you’re out showing the property to other prospects. Capturing these leads is important to helping you maintain high occupancy at your properties.

You can also use the contact center to log and handle service requests, even after regular office hours. Being available to your residents after hours provides a big boost to customer service and helps you achieve higher resident satisfaction scores.