OneSite Facilities is Fully Integrated

Increasing Value Through Connectivity

OneSite Facilities captures information as close to the point of origination as possible for greater accuracy and for consolidation of maintenance functions. Important apartment maintenance information such as service requests, make-ready requests, and asset records are entered into the system by property personnel. OneSite Facilities is fully integrated with other RealPage systems, so you only need to enter data once.

OneSite Leasing & Rents

Resident and unit information flows seamlessly between OneSite Facilities and OneSite Leasing & Rents, saving you time and money. The information in OneSite can be shared, analyzed, and used at the property, in regional and home offices, and, in some cases, by residents as well. For example, OneSite Facilities automatically creates a make-ready whenever a resident moves out. You only need to enter data into the system once.

OneSite Web Sites

Residents can submit and monitor service requests 24/7 through a resident web site. The helps residents to accurately identify and communicate issues, ensuring that your technicians arrive properly equipped. That means jobs get done quickly. It also means faster response times for other requests. Emergency issues will be dispatched immediately to on-call technicians.

Contact Center

Keep your faciities operations running smoothly, by allowing the Contact Center to answer your resident service requests. It is staffed by highly trained agents—not a third party answering service—who enter service requests directly into OneSite Facilities for processing.