Payment Options Your Residents Want
RealPage Payments helps you give residents choices while saving your company time and money. Through our powerful electronic payments platform, RealPage Payments supports all major payment options, letting you offer your residents the convenience of secure 24-hour payments.
NEW! ResidentDirect™ Frees You From Card Fees
You’d like to offer your residents the option to pay with a credit card, but you don’t want the burdens of card processing and transaction fees and the accounting headaches. We get that. That’s why you can give residents the convenience of paying with a credit card (or debit card or ACH) and free yourself from having to pay the transaction costs.
With ResidentDirect™, a service offered through RealPage Payments Services LLC (RPPS), a registered money services business and wholly owned subsidiary of RealPage, residents have the option to pay with a credit card – 100% of the rent goes directly to you and the resident pays RPPS services fees associated with the payment. Which means no risk or hassle for you and residents get the convenient – and popular – option to pay rent by credit card. Learn more about ResidentDirect.
Credit Cards, Debit Cards and ACH
Life happens; so many residents occasionally need the ability to pay their rent with a credit card. Other residents may chase airline miles and choose to always pay rent with a card.
Given that 6-7% of residents want the choice to pay rent with a credit card, it’s important to provide options beyond debit cards and ACH payments. RealPage can help you understand how card processing works and will help you implement your solution.
With RealPage eMoney Order, residents can pay with cash at thousands of retail locations. Residents don’t have to purchase multiple money orders for rent and don’t have to worry about fraud or theft associated with paper items. Each payment is validated in real time to ensure that partial payments and payments from residents in eviction are not accepted.
eMoney Order offers a secure, cost-effective alternative to paying rent and other charges with paper money orders and includes real-time posting to ledgers.
Offer your residents yet another way to pay with Tel IVR—payments over the phone. Residents can pay their rent and living expenses using a debit card or credit card via a toll-free phone number 24/7 with bilingual support for English and Spanish. Tel-IVR allows you to charge a service fee to recoup your card processing costs. Eviction and collection status are verified prior to accepting payment.