Manage Prospect and Resident Relationships
OneSite helps leasing professionals develop relationships with prospects and nurture relationships with residents — from the first encounter to their eventual move-out. It records prospect – and resident-related activities with follow-up reminders and documentation of details that help to facilitate a good relationship with residents.
Comprehensive Quote Sheets
Leasing professionals can generate quote sheets with all the information prospects need to make a decision, which can be e-mailed with floor plan visuals or printed. They include expiration dates to protect communities from dated pricing.
Coaching Tips for Guest Cards
Onscreen tips coach leasing agents through the guest card process, to help ensure that your policies are following and all the information is collected to help you secure more leases.
Automated Settings for Important Follow ups
OneSite records prospect- and resident-related activities then prompts users to schedule follow-ups and record detailed notes. This can be invaluable when re-establishing a rapport with a prospect or resident.
Deliveries and Guest Keys Tracking
OneSite Concierge helps apartment communities manage deliveries to and from residents. It allows for entering and updating delivery notices, including capturing recipients’ signatures.
OneSite Concierge also manages guest and key authorization. This feature simplifies auditing the key lockbox by allowing you to quickly determine which keys are out and those that should be on hand, along with a record of activity history.