Maintenance Services to Fit Your Needs
With Level One Service Center, we’ve got a variety of service options to help meet your property needs. We’re available 24/7 to provide professional and timely response to all of your resident service needs.
Level One Service Center offers:
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All Emergency & Non-Emergency Service Calls Level One can provide you with 24/7 support, handling 100% of your resident service calls for a single property or for your entire portfolio. We provide a professional response, log tickets into your software and dispatch emergencies to the proper technician for rapid resolution.
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Missed Emergency & Non-Emergency Service Calls Level One can handle any resident service calls that are missed at your properties. When your staff is unavailable, Level One answers the phone, and provides a professional, immediate response, logs a service ticket and dispatches a technician if necessary.
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After-Hours Emergency & Non-Emergency Service Calls Level One can respond only to any after-hours service requests when your offices are closed. 50% of service requests come in after hours. Turn the negative experience of voicemail into a positive experience with a Level One Service Center maintenance associate.
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