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Leasing & Rents 3.0
Course ID Title Description
   Prospect Management
LR302004 Creating a Guest Card more »
LR302001 Recording Telephone Prospects more »
LR302002 Recording Walk-in Prospects more »
LR302003 Checking Unit Availability more »
LR302006 Building a Quote more »
LR302007 Using Electronic Brochures more »
LR302010 Scheduling a Follow-up more »
LR302011 Scheduling an Appointment more »
LR302008 Using a Wait List more »
LR302009 Creating Referrals more »
LR302012 Recording Lost Prospects more »
   Applicant Management
LR303001 The Application Process more »
LR303004 Changing a Move-in Date more »
LR303005 How to Change a Unit more »
LR303011 Recording Application Fees more »
LR303012 Recording a Deposit more »
LR303016 Canceling an Application more »
LR303017 Adding Roommates more »
   Resident Management
LR304008 Rentable Items more »
LR304009 Non-Resident Rentals more »
LR304001 Creating Renewal Letters more »
LR304003 Renewing a Lease more »
LR304005 Using Move-Out Notices more »
LR304007 Recording a Move-Out more »
   General
LR301001 The TODAY Page more »
LR301003 The New Reports Interface more »
LR301004 Faster Reporting with Groups more »
   Letters & Notices
LR304020 Updating Letters & Notices more »
LR304021 Special Mail Merge (Repeater) Fields more »
LR304022 Uploading Updated Letters & Notices more »
LR304023 Customizing Letters & Notices more »
LR304025 Advanced Custom Letters & Notices more »
LR304026 Uploading Custom Letters and Notices more »
LR304024 Using Letters & Notices more »

 

Leasing & Rents Affordable 3.0
Course ID Title Description
   General
AF301001 Gross Rent Change more »
AF301003 Resending Certifications more »
AF301005 Adding Applicants to the Waitlist more »
AF301007 The Interview Process more »
AF301009 Offering a Unit more »
AF301011 Completing a Move-In more »

 

CA Net
Course ID Title Description
   General
CA301001 TRACS Using CA Net more »
CA301003 CA Net Special Claims more »
CA301004 Tenant Reconciliation more »
CA301005 CA Net Communications more »

 

Screening 3.1
Course ID Title Description
   General
LD311001 LeasingDesk Screening more »
SC311011 Adding Applicant Types more »
SC311012 The Approval Process more »
SC311013 Managing Applications & Decisions more »
SC311014 Screening Reports more »

 

Facilities 3.0
Course ID Title Description
   General
FA301001 Service Requests for Single Units more »
FA301002 Service Requests for Multiple Units more »
FA301004 Service Requests for Common Areas more »
FA301005 Service Requests for Buildings more »
FA301006 Managing Service Requests more »
FA301007 Recurring Service Requests more »
FA301021 Make Ready Board Overview more »
FA301022 Using the Make Ready Board more »
   Pocket PC
FA302001 Assigning Service Requests with a Pocket PC more »
FA302001S Asignar una solicitud de servicio more »
FA302002 Completing Service Requests with a Pocket PC more »
FA302002S Completar una solicitud de servicio more »

 

Purchasing 3.0
Course ID Title Description
   General
PU301001 Creating Purchase Orders more »
PU301002 Managing Purchase Orders more »

 

Payments 3.0
Course ID Title Description
   General
PA301001 Preauthorized Payments more »
PA301002 Setting Up Recurring Payments more »
PA301003 RDM Check Scanning more »
PA301004 RDM Credit Card Swiping more »
PA301005 Issuing Credit more »
PA301006 NACHA Rules more »
PA301007 Credit Card Association Rules more »

 

Document Management
Course ID Title Description
   General
DM301001 Document Management Overview more »

 

RealPage Central Reporting
Course ID Title Description
   General
CR301002 Introduction to Central Reporting more »
CR301003 Central Reporting Wizard more »
CR301005 Custom Column Builder - Using Constants and Expressions more »
CR301013 The Scheduler Wizard more »
CR301015 IF Actions more »
CR301011 Report Refresh Option more »
CR301017 Trending Actions more »
CR301019 Time Period Actions more »

 

CrossFire
Course ID Title Description
   Leasing Professional Curriculum
CF301001 Creating a Guest Card more »
CF301007 Scheduling a Follow-up more »
CF301009 Scheduling an Appointment more »
CF301011 Understanding Call Routing more »
CF301013 Call Recordings & Voice Mail more »
CF301015 Handling E-Mail and Responses more »
   Site Manager Curriculum
CF302003 How to Update E-mail Addresses more »
CF302005 Emergency Settings more »
CF302007 Managing Floor Plans with CrossFire more »
CF302009 Managing Amenities with CrossFire more »
CF302011 Managing CrossFire Pricing and Availability more »
CF302013 Setting Up Appointment Hours more »
   Marketing Director Curriculum
CF303001 Call Center Settings more »
CF303003 Managing Web Images with CrossFire more »
CF303005 Managing Web Text with CrossFire more »
CF303007 Uploading Images more »
   Resident Services Director Curriculum
CF304001 Uploading Documents more »
CF304003 Managing Your Calendar of Events more »
CF304005 Managing Reservable Features more »
CF304007 Managing Resident User Accounts more »
CF304009 Managing Online Service Requests more »

 

CrossFire Leads
Course ID Title Description
   General
LE301001 Leads Introduction more »
LE301003 Leads Capture more »
LE301005 LEADS Follow Up more »
LE301007 Guest Card Lookup more »

 

Other Learning Topics
Course ID Title Description
   General
RE001001 Fair Housing Overview more »

 
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