When it comes to choosing an electronic payments solution, make sure you choose one that makes it easy for residents to pay and is easy for you to use. With more than 100 years of combined industry experience, our staff includes members who are Accredited ACH Professionals (AAP) and can share best practices, assist with questions and recommend solutions that minimize implementation challenges.

Integrated with OneSite

RealPage Payments offers complete integration with OneSite Leasing & Rents which means real-time updates on all rent payments, deposits, fees and balances. You can eliminate dealing with multiple vendors and systems and work from one seamless interface.

Save Site Staff Up to 16 Hours Per Month

Electronic payment processing saves your site staff time by enabling the processing of checks in bulk or directly from resident ledgers. And transactions are posted to deposit or resident ledgers in real time, eliminating the need to re-enter data. With automated data entry, your site staff can be freed up to focus on revenue-generating activities.

Faster Returns

With RealPage Payments, you get efficient and faster returns—up to a week faster in most cases. The typical apartment community averages about $25k in bad checks per year. By accelerating the collection process, owners typically collect nearly 10% more of bad debt, increasing cash flow.

Process Payments in a Variety of Ways

Payments supports online, on-site, telephone, retail and mobile payment options, as well as checks, cash, money orders and even split checks.

Simplify Reconciliation and Reporting

Reporting and bank account reconciliation are seamless and more accurate when you integrate Payments with OneSite since all data comes from one source.

Retain Residents Longer

Keep your residents happy by offering them more ways to pay, including through the WelcomeHome Resident Portal. They’ll be more likely to renew knowing you offer an amenity that some properties don’t. With RealPage Payments, residents can check balances, pay online anytime and even set up convenient one-time or recurring automatic payments.

Real-Time Resident Validation

Our electronic payments solution validates eviction or collection status prior to accepting payments from a resident and will not take a check from someone who has given you bad checks in the past. Whether residents pay in the office, online, over the phone or at the local supermarket, you are protected. Recurring payment validation also stops payments automatically when a resident moves out.

Keep Your Payments Safe and Secure

The RealPage Payments team is here to help you navigate the compliance maze and stay on top of changing regulations. RealPage Payments follows all U.S. banking laws, credit card and payment industry regulations and guidelines.

Your residents can be confident in security as well, since all payments are made through our resident portal which has 128-bit SSL encryption.

Also, RealPage Payments is National Automated Clearing House Association (NACHA), Payment Card Industry (PCI) and SAS 70 Type II compliant. We perform a NACHA audit annually, as required by this rule governing body. We also go through an extensive PCI audit, using the PCI Data Security Standards that were developed to protect card information during and after a transaction.