Our Industry Experts: Here to Help

How important is compliance to you? Electronic payment processing is a federally regulated product, and it’s important to be in tune with what’s happening.

RealPage Payments industry experts are here to help you navigate through the regulations maze. Our team is made up of individuals who know not only multifamily, but also the payments processing industry. We have 100+ years of combined industry experience, and our staff includes team members who are AAP-certified (Accredited ACH Professionals). We provide services ranging from notifying you when the Federal Reserve will be closed to providing an analysis of your properties’ payment penetration. We’ll also share best practices to help increase your payment processing penetration.

We keep on top of changes in regulations affecting electronic payment processing in the multifamily industry. Count on us to:

• Focus exclusively on the multifamily industry
• Understand your business practices
• Recommend solutions that minimize change during the implementation process
• Manage payment processing site-level check processing limits
• Assist with your questions about industry rules and regulations
• Act as liaison during both bank and resident dispute resolution
• Provide research for exception items
• Monitor daily transactions for better risk management
• Help keep you in compliance with regulatory changes