Resident Portal

The Online Convenience Center for Your Residents

As more people become comfortable communicating and conducting business
over the Internet, apartment communities need the latest tools to meet the burgeoning demand for online services—or risk losing their residents.

› Online Resident Renewal

› Service Requests

› Information Request

Bringing residents closer together

Since it’s more expensive to find new residents than it is to keep your current ones, the CrossFire Resident Portal offers cost-effective features to foster a sense of community and belonging among your residents. It includes convenient access to important documents for review such as community newsletters and policies as well as service agreements, renewal forms, and move notifications; an updated calendar to keep residents informed of events happening at the property, including reminders of important dates; and the ability to view available time slots for property amenities and submit online reservation requests.

Real-time electronic payments

With online payments, residents never have to guess at the correct amount due when paying from the comfort of their home, office, or while traveling. Flexible payment options allow a resident to pay a bill with an existing payment account or set up a new one. It also allows the resident to make a one-time payment or set up recurring monthly payments using a checking account or credit card. With recurring rent payments, residents don’t have to worry about ever being late with payments again. They establish the amounts, payment dates, and methods, and the system takes care of the rest.