July 16-18, 2017 Wynn Las VegasSave My Seat

Increase Your Leases and Keep Current Residents Happy

Up to 60% of your potential leads could be going to voicemail. RealPage’s team of exceptionally trained professionals is on call 24/7 and always on message, to manage resident service requests, answer prospect questions via email, phone and chat, set appointments and help you lease more apartments. We can triple your onsite visits, which is huge, because prospects that visit are 4x more likely to lease than those who don’t.

Personal Attention Only RealPage Leasing Center Offers

With our Instant Call Reply service, our associates respond to every email that contains a phone number with a return phone call during FCC approved hours. In fact, 85% of the emails we receive include a phone number, which means we can provide prompt responses to questions and schedule tours with two thirds of the prospects we speak with.

An Unmatchable Maintenance Contact Center

The RealPage maintenance operations center excels in resident management service. We know the residents you already have are the most important, which is why we are dedicated to providing quick and efficient responses to resident service requests. Our robust software and team of professionals:

  • Handles emergency and non-emergency calls
  • Automates dispatch to emergency technician or proper vendors
  • Enters service requests into your property management system
  • Answer automation with consistent messaging and routing feature
  • Monitors ticket volume, response time, and trends
  • Ability to listen to call between agent and resident, as well as connect directly to the resident

Serving Over Half of the NHMC’s Top 50 Property Management Companies

Hear what our clients have to say.

An Advanced Answer Automation Service

Our Answer Automation service ensures you provide residents and prospects with a consistent, professional message. We instantly route service requests, after-hour emergencies, and new sales opportunities to the phones and devices you choose.


Learn More about RealPage Contact Center Services

Join us for our free RealPage Contact Center webinar to learn how RealPage can help you triple your prospect visits.

Learn More Now

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